Privacy Policy

Who we are

LipSoft is a Portuguese software engineering company. Our website address is https://lipsoft.pt. For privacy enquiries, contact us at [email protected].

What data we collect

Contact form: When you submit our contact form, we collect your name, email address, organisation name, phone number (if provided), and the description of your enquiry.

Analytics: If you consent, we collect anonymised usage data through Google Analytics 4. This includes pages visited, time on site, and interaction events. No personal data is sent to analytics.

Necessary cookies: We use a cookie to remember your consent preferences.

How we use your data

• To respond to enquiries submitted through the contact form.
• To understand how visitors use our website (analytics, with consent).
• To remember your cookie preferences.

Data sharing

We do not sell, rent, or share your personal data with third parties. Analytics data is processed by Google Analytics 4 under their Data Processing Agreement. Contact form submissions are sent via email to our team.

Data retention

Contact form submissions are retained for 12 months after the last correspondence, then deleted. Analytics data is retained for 14 months as per GA4 default settings.

Your rights

Under the GDPR, you have the right to access, rectify, erase, and port your data. You may also restrict or object to processing. To exercise these rights, contact us at [email protected].

Third-party services

This website is hosted on shared hosting infrastructure. Google Analytics 4 is used for analytics (with consent). No other third-party services process personal data through this website.